Bixolon Europe GmbH (“we”, “us”, “our” or similar formulations) is commited to safeguard your privacy. This Privacy Policy is intended to collect, use, and disclaimer in connection with our websites and e-mail messages covered by this Privacy Policy (collectively, websites and e-mail messages are referred to as “Services”). By using the Services, you agree to the terms of this Privacy Policy.

I. Name and address of the person responsible
The person responsible within the meaning of the basic data protection regulation and other national data protection laws of the member states as well as other data protection regulations is the:

Bixolon Europe GmbH
Tiefenbroicher Weg 35
40472 Dusseldorf
Tel.: +49 211 68 78 54 0
E-Mail: info@bixolon.de
Website: www.bixoloneu.com

II. Name and address of the data protection officer

The data protection officer of the responsible person is:

Robin Peter
Tiefenbroicher Weg 35
40472 Dusseldorf
Tel.: +49 211 687854 0
E-Mail: dataprotection@bixolon.de

III. General information about data processing
1. Scope of processing of personal data
In principle, we process personal data of our users only insofar as it is necessary to provide our website and our content and services. The processing of personal data of our users takes place only with the consent of the user. An exception applies to cases in which prior consent cannot be given for reasons of fact and the processing of the data is permitted by law.

2. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as legal basis.
In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR as legal basis. This also applies to processing operations required to carry out pre-contractual actions.
Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our company, Art. 6 para. 1 lit. c GDPR as legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR as legal basis. If processing
is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over the first interest, Art. 6 para. 1 lit. f GDPR as legal basis for processing.

3.  Data deletion and storage duration
The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, such storage may be provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

IV. Provision of the website and creation of logfiles
1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. In this context, we collect personal information from you as follows:
• Information about the browser type and version used
• The operating system of the user
• The Internet service provider of the user
• The IP address of the user
• Date and time of access
• Websites from which the user’s system accesses our website
• Websites accessed by the user’s system through our website
• Scope of the data transfer
This usually happens through the use of log files and cookies. Further information on log files and cookies can be found below and in the Cookie Policy.
The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.

2. Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

3. Purpose of the data processing
The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. To do this, the user’s IP address must be kept for the duration of the session.
Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. For these purposes, our legitimate interest in the processing of data according to Art. 6 para. 1 lit. f GDPR.

4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of collecting the data for providing the website, this is the case when the respective session is completed.

In the case of storing the data in log files, this is the case after no more than seven days. An additional storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5. Withdrawal and deletion possibility
The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no contradiction on the part of the user.

V. Use of cookies

1. Description and scope of data processing

Our website uses cookies. We use analytics cookies as well as third-party cookies and social media plug-ins. For further information on the description and scope of data processing by means of cookies, please refer to our Cookie Policy https://bixoloneu.com/cookies/.
When you visit our website, you are informed about the use of cookies and your consent to the processing of the personal data used in this context is obtained. In this context, there is also a reference to further information in this privacy policy and the cookie policy.

2. Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is the consent of the user Art. 6 para. 1 lit. a GDPR.

3. Purpose of the data processing
The use of the analysis cookies is for the purpose of improving the quality of our website and its contents. Through the analysis cookies, we learn how the website is used and so we can constantly optimize our offer. For these purposes, our legitimate interest lies in the processing of personal data.

4. Duration of storage, objection and disposal options
Cookies are stored on the computer of the user and transmitted by this on our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. For examples of how to delete cookies, please see our Cookie Policy https://bixoloneu.com/cookies/.
This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.

VI. Newsletter
1. Description and scope of data processing
On our website you can subscribe to a free newsletter. When you sign up for the newsletter, the data from the input mask will be sent to us:
• Surname
• First name
• E-mail address
As part of the registration process, your consent to the processing of the data is obtained in the so-called double-opt-in procedure and reference is made to this privacy policy.

In connection with the processing of data for the sending of newsletters, there is no disclosure of the data to third parties. The data will be used exclusively for sending the newsletter.

2. Legal basis for data processing
The legal basis for processing the data after the user has registered for the newsletter is, if the user has given his consent, Art. 6 (1) (a) GDPR.

3. Purpose of the data processing
The collection of the user’s e-mail address serves to deliver the newsletter.

4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The e-mail address of the user is therefore stored as long as the subscription to the newsletter is active. The other personal data collected during the registration process will normally be deleted after a period of seven days.

5. Withdrawal and deletion possibility
Subscription to the newsletter may be terminated at any time by the user concerned. This is already indicated in the order and for this purpose, there is a corresponding link in each newsletter. This also allows a revocation of the consent to the storage of the personal data collected during the registration process.

VII. Contact form and e-mail contact

1. Description and scope of data processing
On our website is a contact form available, which can be used for electronic contact. If a user realizes this option, the data entered in the input mask will be transmitted to us and saved. These data are:

• Surname
• First name
• Phone
• E-mail address

For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement.
Alternatively, contact via e-mail and the e-mail address is possible. In this case, the user’s personal data transmitted by e-mail will be stored.
In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing
Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 Abs.1 lit. a GDPR. The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 (1) (f) GDPR. If the e-mail contact aims at the conclusion of a contract, then additional legal basis for the processing Art. 6 para. 1 lit. b GDPR.

3. Purpose of the data processing
The processing of the personal data from the input mask serves us only to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.
The other optional personal information provided during the posting process is intended to prevent misuse of the contact form and to ensure the security of our information technology systems.

4.Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

5. Withdrawal and deletion possibility
The user has the possibility at any time to revoke his consent to the processing of the personal data. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation cannot continue.
For the contact person please refer to section details XIV.
All personal data stored in the course of contacting will be deleted in this case.

VIII. Providing your personal data to others

1. Transfer to third parties
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
We may disclose your account data to our suppliers or subcontractors insofar as reasonably necessary for the purpose of providing our services.
Financial transactions relating to our website and services may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
A transfer to our third party vendors might take place, who provide services such as website hosting, data analytics, payment processing, fraud protection, order fulfillment, information technology and related infrastructures, customer service, e-mail delivery, auditing and other services.
In addition to the specific disclosures of personal data set out in this Section VIII, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
We will ensure that third parties maintain an appropriate level of protection in the processing of your data and conclude a contract data processing contract with them, provided they are processors.
We may use and disclose information that does not identify or otherwise refer to a person for any purpose, unless we are otherwise required to do so under applicable law.

2. Third party services
This Privacy Policy does not apply to the privacy, information or other practices of third parties, including third parties who operate a website or service to which the Services are linked. Including a link in the Services does not mean that we or our affiliates support the Linked Site or Service.

IX. Rights of the person concerned

If we process your personal data, you are the person affected according to DSGVO and you have the following rights to the person responsible:

1. Right to information
You may ask the person in charge to confirm if personal data concerning you is processed by us. If such processing is available, you can request information from the person responsible about the following information:

• the purposes for which the personal data are processed;
• the categories of personal data that are processed;
• the recipients or the categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
• the planned duration of storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
• the right of rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
• the existence of a right of appeal to a supervisory authority;
• all available information on the source of the data if the personal data are not collected from the data subject;
• the existence of automated decision-making including profiling under Article 22 (1) and (4) GDPR and – at least in these cases – meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.

You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 GDPR in connection with the transfer.

2. Right to rectification
You have a right to rectification and / or completion to the controller, if the personal data you process is incorrect or incomplete. The responsible person must make the correction without delay.

3. Right to restriction of processing
You may waive the restriction of the processing of your personal data under the following conditions

• if you deny the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information;
• the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of personal data;
• the controller no longer needs personal information for the purposes of processing, but you need it to assert, exercise or defend legal claims; or
• if you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the person responsible prevail over your reasons.
If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State.
If the limitation of the processing after the o.g. If conditions are restricted, you will be informed by the person in charge before the restriction is lifted.

4. Right to cancellation
a) Duty of deletion
You may require the controller to delete your personal information without delay, and the controller is required to delete that information immediately if one of the following is true:

• The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
• You revoke your consent to the processing in accordance with. Art.6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.
• You place gem. Art. 21 para. 1 DSGVO objection to the processing and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 DSGVO Opposition to processing.
• Your personal data has been processed unlawfully.
• The deletion of personal data concerning you is required to fulfil a legal obligation under Union or national law to which the controller is subject.
• The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

b) Information to third parties
If the person in charge has made the personal data concerning you public and is acc. Article 17 (1) of the GDPR, it shall take appropriate measures, including technical means, to inform data controllers who process the personal data that you have been identified as being affected, taking into account available technology and implementation costs Persons requesting deletion of all links to such personal data or of copies or replications of such personal data.

c) Exceptions
The right to erasure does not exist if the processing is necessary
• to exercise the right to freedom of expression and information;
• to fulfill a legal obligation which requires processing under the law of the Union or of the Member States to which the controller is subject or for the performance of a task of public interest or in the exercise of official authority delegated to the controller;
• for reasons of public interest in the field of public health pursuant to Art. 9 (2) lit. h and i and Art. 9 (3) GDPR;
• for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Article 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
• to assert, exercise or defend legal claims.

5.Right to information
If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort.

You have a right to the person responsible to be informed about these recipients.

6. Right to Data Portability
You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the person responsible for providing the personal data, provided that

• the processing on a consent acc. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a DSGVO or on a contract acc. Art. 6 para. 1 lit. b DSGVO is based and
• the processing is done using automated procedures.

In exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.

7. Right to withdrawal
You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e or f DSGVO takes an objection; this also applies to profiling based on these provisions.
The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, exercising or defending legal claims.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to object through automated procedures that use technical specifications.

8. Right to revoke the data protection consent declaration
You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

9. Automated decision on a case-by-case basis, including profiling
You have the right not to be subjected to a decision based solely on automated processing – including profiling – that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision

• is required for the conclusion or performance of a contract between you and the controller,
• is permitted under Union or Member State legislation to which the controller is subject, and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
• with your express consent.

However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or g GDPR applies and reasonable measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in (1) and (3), the person responsible shall take appropriate measures to uphold the rights and freedoms and their legitimate interests, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and heard on challenge of the decision.

10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the GDPR violates. The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

X. Data Security

We try to take appropriate organizational, technical and administrative measures to protect information within our organization. Unfortunately, no data transfer and no storage system can guarantee 100% security. If you have reason to believe that the security of your account is at risk, please let us know in accordance with the “Contact Us” section below.

XI. Use of services by minors

The Services are not directed to anyone under the age of thirteen (13) and we require that such persons provide no personal information about the Services.

XII. Cross-border transfer

In this Section XII, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
We and our other group companies have offices and facilities in Germany, USA and South Korea. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
The hosting facilities for our website are situated in many different locations. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
For interested parties OR those who are situated within the European Union: The European Commission has made an “adequacy decision” with respect to all Countries within the European Union. Transfers to Countries within the European Union will be protected by appropriate safeguards, namely [the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from https://ec.europa.eu/info/law/law-topic/data-protection_en
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

XIII. Updates of this privacy policy

We may make changes to this Privacy Policy from time to time. These changes will apply from the date specified at the top of this page as “Last Update.” For this reason, you should periodically check this privacy policy for updates. Your use of the Services following these changes means that you accept the revised Privacy Policy.

XIV. Details
This website is owned and operated by BIXOLON Europe GmbH. We are registered in Germany under the number HRB61051, District Court Düsseldorf, and have our seat in the Bixolon Europe GmbH, Tiefenbroicher Weg 35, D – 40472 Dusseldorf, Germany.
Our head office is located at Bixolon Europe GmbH, Tiefenbroicher Weg 35, 40472 Dusseldorf.
Our data protection officer is Mr. Robin Peter.

So you can contact us
• by mail to Bixolon Europe GmbH, Tiefenbroicher Weg 35, D-40472 Dusseldorf, Germany;
• Use of our contact form on the website – https://bixoloneu.com/contact/;
• by calling [the telephone number published on our website – + 49-211-68-78-54-0; or
• by e-mail using the e-mail address published on our website – sales@bixolon.de.