Evolution of Hospitality EPOS

From hotels and restaurants to travel & tourism, the hospitality industry is evolving. This multi-billion dollar global industry relies heavily on documenting its direct operations whether it’s a hotel billing for services, a restaurant linking its front of house and back-end operations, or a tourist operator issuing tickets. Hospitality EPOS has always been essential to the industry’s success.

However, as the pressure to provide the ultimate customer experience and advances in consumer technology intensifies, companies are quickly moving away from traditional forms of receipting and ticketing and are investing in sophisticated solutions and hardware, particularly around the areas of mPOS Hospitality Solutions.

The rise of Mobile Point-of-Sale

Hospitality Receipting has evolved from the early days of handwritten paper billing and cash registers printing to slips. From there more sophisticated EPROM registers where introduced with limited back office capability. Linked EPOS solutions followed, connected via software where information could be collated and stored on computer. And finally, Touch Terminals offering greater durability and connectivity through LAN with instant links to Head Office Servers. Hospitality technology has visibly changed and continues to evolve.

Recent years have seen the emergence of new intelligent mobile POS solutions. Connecting tablet devices or hand-held terminals to a network is quickly becoming the norm in many traditional and contemporary Hospitality set-ups. With Wi-Fi and Bluetooth connectivity innovation at its core, handheld devices can easily be linked directly to a network either by wire or through the cloud.

The latest innovations in Mobile Printing now provide greater flexibility and have opened up new avenues of interest. These ergonomic, compact, hand held printing solutions produce high quality receipts, tickets and labels directly from a handheld smart device or PDA.

The emergence of mPOS hub printing solutions linking peripherals such as tablets or smart devices to wired POS peripherals continues to rise. Providing a simple, compact, cost-effective solution to update existing POS hardware. These machines can also provide a range of functions including native, web and cloud based printing linking consumer ordering directly to the business.

As the role of printing continues to revolutionise within the industry, mPOS receipt and ticket printing will provide a cost effective way for companies to customise and adapt their customer experience as their individual requirements transform without the hefty hardware price tag.

To find out more about BIXOLON’s extensive range of Hospitality EPOS printing solutions visit the Hospitality printer page or contact the team on +49-211-68-78-54-0 to discuss your printing requirements.


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