SRP-380 Series

Ultra Reliable and Fast

BIXOLON SRP-380 direct thermal tablet mPOS printer sets new standards in printer reliability and printer life expectancy. A compact, low maintenance, intelligent 3” thermal printer. Providing fast printing speeds up to 350mm per second, 17% faster than other comparable models in the market. High reliability of 70 million lines (MCBF) and an auto cutter guaranteed up to 3 million cuts. The SRP-380 has USB V2.0 as standard with optional connectivity that includes Serial, Ethernet, Powered USB, Bluetooth and WLAN* with additional MFi certification.

Enhancing business continuity with functionality, the smart SRP-380 tablet mPOS printer features automatic paper saving mode firmware which reduces the length of a receipt up to 25% and Auto Receipt Resize™ software which facilitates 80-58mm auto paper reduction. The SRP-380 also features smart functionality including Anywhere Anyfont™ (Unicode) removing the need to write multiple code pages for every language and Easy Tracking™ a customisable removable plate to store important printer information plus a QR code linking to the BIXOLON technical support site.

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Ensuring Business Continuity

– High reliability of 250km TPH with its Auto Cutter guaranteed up to 3 million cuts
– Fast speed printing of up to 350 mm/sec,
17% faster than other comparable models
– USB V2.0 + Serial, Ethernet, Powered USB,
Bluetooth 5.0 (MFi certified) or Dual-band WLAN (2.4GHz and 5GHz)
– 108, 203 or 300 dpi resolution options


– Various software and firmware paper saving functions
– Paper saving mode, reduces the length of a receipt up to 25%
– Auto receipt resize, 80 – 58mm with optional auto paper
reduction function
– Anywhere Anyfont™ (Unicode) removes the need
to write multiple code pages for every language
– Compatible with all major operating systems
including Android™, iOS™(MFi certified) and Windows®
(Apple® MFi certified model)

Low Maintenance

– Life time indicator enables to check TPH and Auto Cutter’s life with self-test printing via statistic data
– Easy Tracking™ supports a QR code linking to the technical
support microsite on a unique label plate found on the
bottom of the printer.


Print Characteristics
Print MethodDirect Thermal
Print Speed"SRP-380, 382: Up to 350 mm/secSRP-383: Up to 200 mm/sec"
Print Resolution"SRP-380: 180 dpiSRP-382: 203 dpiSRP-383: 300 dpi"
Print Width"SRP-380, 382: Up to 72 mmSRP-383: Up to 73.1 mm"
SensorPaper End, Paper Near End, Cover Open
Media Characteristics
Media TypeReceipt
Media Width"80 mmOptional 58 mm"
Media Roll DiameterUp to 83 mm
Media Thickness0.05 ~ 0.08mm
Supply MethodEasy Paper Loading
Physical Characteristics
"Dimensions(WxDxH)""147 x 200 x 148 mm(5.79 x 7.87 x 5.82 inch)"
Weight"SRP-380, 382: 1.56 kg (3.43 lbs.)SRP-383: 1.53 kg (3.36 lbs.)"
ElectricalEnergyStar Certified, External Power Adaptor 100-240V AV, 50/60Hz
Drawer Port2 ports (Via y-type adaptor)
Performance Characteristics
NV Image Memory"SRP-380,382: 768 Kbytes (Mono)SRP-383: 1 Mbytes (Mono)"
Receive Buffer4 Kbytes
User Define Buffer12 Kbytes
Interface"Standard: USB V2.0 FS Optional: USB V2.0 FS + Ethernet / Serial / Dual Serial / WLAN/ Bluetooth / Powered USB-------------------------------------------WLAN: 802.11a/b/g/n (2.4G and 5G)Bluetooth: V4.2 Classic / LE, Class 1, MFi certified"
Environment Characteristics
Temperature"Operating: 0 ~ 40℃ (32 ~ 104℉)Storage: -20 ~ 60℃ (-4 ~ 140℉)"
Humidity"Operating: 10 ~ 80% RHStorage 10 ~ 90% RH"
Thermal Print Head (TPH)"SRP-380,382: 250 km ***SRP-383: 100 km ***"
Auto Cutter3 Million Cuts ***
*** Specified Paper" - TF50KS-E (Paper thickness: 65μm) : Nippon Paper industries Co., Ltd. - PD 150R (Paper thickness: 75μm) : New Oji Paper Mfg, Co., Ltd - PD 160R (Paper thickness: 75μm) : New Oji Paper Mfg, Co., Ltd. - P350 (Paper thickness: 62μm) : Kansaki Specialty Paper, Inc. (USA)"
EmulationBXL / POS
Driver/Utility"Windows DriverOPOS/JPOS DriverLinux/Mac CUPS DriverVirtual COM USB/Ethernet DriverUtility Program"
SDK/Plugin"Android/iOS/Windows SDKLinux SDKWindows Runtime SDKXamarin SDKChrome SDKCordova Plugin"
Application"mPrint App (iOS)mPrint Server (Windows, iOS) "
MDM(Optional)BIXOLON Profile Manager - XPM™, XCM™ (Windows, Android)
Character Size"SRP-380, 382: - Font A: 12×24 Font B: 9×17 - Font C: 9×24- KOR, CHN, JPN: 24x24SRP-383: - Font A: 18×34 Font B: 12×24 - KOR, CHN, JPN: 18x24"
Characters Per Line"SRP-380: Font A: 42 Font B, C: 56 KOR, CHN, JPN: 21SRP-382: Font A: 48 Font B, C: 64 KOR, CHN, JPN: 24SRP-383: Font A: 48 Font B: 72KOR, CHN, JPN: 48"
Character Sets"Alphanumeric: 95Extended Graphics: 128×35 pageInternational: 32Unicode: UTF-8, UTF-16, UTF-32"
GraphicsSupporting user-defined fonts, graphics, formats and logos
Barcode Symbologies"1D: Coda Bar, Code 39, Code 93, Code 128, EAN-8, EAN-13, ITF, UPC-A, UPC-E 2D: Data Matrix, GS1-128, GS1 DataBar Stacked / Omnidirectional / Truncated / Limited / Expanded, PDF417, QR code"
Standard2 inch Partition (58 mm)
Optional"External buzzer, B-Melodist,USB A-B Cable 1.8m,Powered USB 0.5m, Powered USB 1.2m"



Instore Operations


Food & Beverage

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